Business acceleretion features

Business acceleretion features
Dashboard
Dashboard

Dashboard is the main communication interface for partner and customer. It provides to partner an overview of all relevant indicators such as running tasks, recent new customers, progress of amount of customers and subscriptions in time etc. Data can be seen cumulatively and individually per service. Similar information is also available to the customer.

White-label customer portal
White-label customer portal

A feeling of personal approach to the customer and at the same time maximum efficiency and flawless operation of the service. With ZAIP.one you will create a modern customer portal with its own URL and appearance within minutes. Customers will love a clear dashboard with summary information of their services.

Subscription management
Subscription management

A clearly defined business model over the entire SAP Business One Cloud environment. Each customer has a defined contract, services and conditions of their provision. We support the SaaS model (a full service including management of rental licenses of SAP Business One) or the cloud platform with its own customers licenses.

Reporting
Reporting

At the end of period you need only one click to get an overview of all subscription changes that have an impact on billing or reporting related to licensing (eg. Microsoft SPLA). Records can be viewed on screen or exported in popular formats, alternatively obtained through API for further processing.

SAP Trial management
SAP Trial management

Trial access for potential customers are often the beginning of long-term successful cooperation. Thanks to the integration of the web form with approval process and trial license management is that area fully automated and under control.

Features to simplify operation

Features  to simplify operation
Customer Self-Service
Customer Self-Service

Self-service is one of the dominant feature of ZAIP.one. Nowadays, it is highly desirable for customers to have their requests resolved as quickly as possible. This feature not only gives you a competitive advantage but also allows your employees to do more important things like resetting passwords, managing user licenses, or creating a service reports.

License management
License management

Transparent management of SAP Business One licenses to both partners and customers. With this feature also cloud customer can safely self-manage their licenses as with on-premise solution. No more tickets to the cloud providers helpdesk.

Provisioning
Provisioning

Provisioning process includes everything from setting up a subscription for customer, through the creation of all necessary components in SAP Business One, e.g. tenant, to users. We think of everything from authorization of request, through resource management, unique user names, proper system settings, to records for clear summary.

Auto-discovery
Auto-discovery

Full synchronization of configuration between SAP Business One Cloud environment and ZAIP.one allows you to have a detailed overview of all changes and avoid misunderstandings eg. used licenses, hidden users and so on.

Resource management
Resource management

ZAIP.one makes sure that the defined maximum number of users is not exceeded and that the cloud is not undersized. At the same time, this feature allows better capacity planning and appropriate placement of tenants in SAP Business One Cloud environment.

Other useful features

Other useful features
Security & auditing
Security & auditing

Security is an important factor of every cloud service. ZAIP.one will fundamentally help to partners and customers in security process. Each access to the system is verified through mandatory two-factor authentication, then all operations are recorded and audited. ZAIP.one provides ZUTOM, holder of the certificate SAP Certified in Cloud and Infrastructure Operation and ISO 27001:2013.

Support center
Support center

All the essential information in one place. Text manuals and videos will help you navigate easily in the portal as well as in the whole SAP Business One Cloud. Provider has the ability to define custom content.

Multipartner support for hosting providers
Multipartner support for hosting providers

Are you providing SAP Business One Cloud for more partners at once ZAIP.one is available in Multipartner / hoster edition for hosting service providers, that enables multiple SAP Business One partners to be managed simultaneously. We support partners with dedicated SAP Business One Cloud system and with a shared system (as a reseller).

Customizable email notifications
Customizable email notifications

Specific people are always informed about successful operations by e-mail. These notifications are sent by default. If your company communication require something specific, it's easy to define your own wording.

Tasks - running & history
Tasks - running & history

All operations performed by ZAIP.one are clearly displayed. Separately you can watch those that are in progress and all that have been completed in the chronological list. Easy to find what has ever happened.

Multilingual support
Multilingual support

ZAIP.one does not speak your language or the language of your customers? Never mind, we are ready to easily extend the translation into other languages. Currently available languages are English, Czech and Slovak.