SAP Partner with own hosted cloud

Our solution will enable you to

• transform your existing multi-tenant hosting environment with CCC (Cloud control center) into a real cloud
• introduce automation & self-service
• bring precise reporting and simplified billing
• pass part of support on to the customer
• easily manage add-ons
• dramatically save time with updates
• better inter-connect your business
• increase security
• be less dependent on SAP IT specialists
• deploy faster
• increase competitiveness compared to other ERP system vendors

Notable features

• System easily manageable by your SAP consultants
• Some features can be self-managed directly by the customer
• Implementation and connection with your existing environment is undemanding
• No longer necessary to go to CCC for customer support
• Your environment becomes extendable – upgrade/extend your CCC solution to pure cloud
• If/when an error occurs in the CCC during the version update, we can resolve it more promptly with workarounds in the portal. You don't have to wait months for a new version with patches.
• Dashboard with all features at hand
• Automation, Self-service, On-demand
• Solution that exceeds regional limits (applies to Russia for example;  where there is a requirement to store their relevant data only within that country physically). ZAIP builds management service around the environment, provides technical support and surplus value, however the whole cloud with customer data will remain with Partner (within the requested country).

Benefits for Partner

• Connecting the business and technical world into one whole and establishing order
• Simplified billing and daily management. Operation changes are done easily without the need to connect to CCC
• Standardization and acceleration of processes, reduction of errors
• Automation of workflows and subsequent steps required by daily SAP Cloud management
• Less need for IT experts

Cloud introduces a catalog of services from which customer chooses, i.e. our system introduces systematic improvements

The end result is a simplified Partner offering, simpler processes, better competitiveness, savings of time and money

Benefits for Customers

• Customers receive powerful tools via Customer portal that enable them to partially self-service their needs, as well as ZAIP Connector app which simplifies implementation process
• As a result, customer is satisfied sooner, is happier, has more control and will be less depended on Partner support
• Smaller customers are able to use preset settings, which means quicker deployment for customer and faster earnings for partner.
• For large customers, the biggest problem is often support - in our cloud solutions however, the emphasis is on self-service. This means the customers don't have to wait and will have more competencies and power at their hands.