Up to 40% of tickets are basic support requests: how to set yourself free?

How the typical setup usually works:

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Our Key initiatives

• ZUTOM to resolve the issue which affects both side of the business (SAP Business One Partners & Customers)
• Designed & developed a unique automation tool in form of Windows Desktop app
• The solution is safe & simple, operated directly by SAP Business One end-users
• Trusted & proven in real operation, since 2021  
• Mac version in pipeline for near future

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Common Problems vs. ZUTOM solution

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Business Impact after releasing the app

• Need for contacting Partner's Helpdesk to resolve common tasks has been eliminated
• Decreased pressure on Partner's Support department
• Significant saving of resources for Partner
• Self-sufficient end-users able to effectively resolve common issues without wait

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Available languages to choose from:

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• English
• German
• Dutch
• Polish
• Hungarian
• Czech
• Slovak
• Bulgarian
• Ukrainian
• Greek
• Italian
• Spanish
• French
• Portuguese
• Croatian
• Finnish
• Russian
• Latvian

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