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Up to 40% of tickets are basic support requests: how to set yourself free?

See how ZAIP Remote Connector helps both Customers & SAP Partners! Our custom End user app is now available in 18 languages.

How the typical setup usually works:

Our Key initiatives

  • ZUTOM to resolve the issue which affects both side of the business (SAP Business One Partners & Customers)
  • Designed & developed a unique automation tool in form of Windows Desktop app
  • The solution is safe & simple, operated directly by SAP Business One end-users
  • Trusted & proven in real operation, since 2021  
  • Mac version in pipeline for near future

Common Problems vs. ZUTOM solution

Business Impact after releasing the app

  • Need for contacting Partner's Helpdesk to resolve common tasks has been eliminated
  • Decreased pressure on Partner's Support department
  • Significant saving of resources for Partner
  • Self-sufficient end-users able to effectively resolve common issues without wait

Available languages to choose from:

  • English
  • German
  • Dutch
  • Polish
  • Hungarian
  • Czech
  • Slovak
  • Bulgarian
  • Ukrainian
  • Greek
  • Italian
  • Spanish
  • French
  • Portuguese
  • Croatian
  • Finnish
  • Russian
  • Latvian